Frequency
Common in Products-Based Businesses, Especially After Early Growth.
Critical for companies moving physical goods — whether inbound (raw materials) or outbound (finished products). Often one of the first specialized hires once shipping volume outgrows an owner or operations manager’s bandwidth.
Industry Zones
Daily Plan
Schedule and coordinate inbound and outbound shipments
Communicate with carriers, freight brokers, and warehouse teams
Track shipments and resolve delivery or customs issues
Prepare shipping documentation (BOLs, packing slips, customs forms)
Optimize shipping methods for cost, speed, and reliability
Monitor inventory levels and coordinate transfers between locations
Work with procurement and production teams to time material deliveries
Manage relationships with transportation vendors and 3PL partners
Analyze freight bills for accuracy and approve for payment
Core Requirements
Strong understanding of domestic and international shipping method
Proficiency with ERP systems, Transportation Management Systems & Excel
Detail-oriented and highly organized under deadline pressure
Problem-solving mindset for shipment delays and vendor issues
Good communication and negotiation skills
Knowledge of customs, duties, and import/export compliance a plus
Familiarity with inventory management concepts and systems
