Orbit Frequency
Common in Subscription Billing and SaaS Businesses.
Especially valuable for businesses with recurring billing cycles, tiered pricing, usage-based plans, or high volumes of monthly invoicing. Often part of the finance, accounting, or customer operations team.
Mission Zones
SaaS and Cloud Software Companies
Digital Membership Communities
Subscription Box & E-commerce Platforms
Media & Streaming Services
Managed Services Providers (IT, Telecom, Hosting)
Financial Services and Insurance Firms
Daily Flight Plan
Process recurring invoices for subscriptions, memberships, or service contracts
Validate billing data against customer contracts, usage logs, and renewals
Address and resolve customer billing questions and disputes
Collaborate with Customer Success and Finance teams on upgrades, downgrades, renewals, and cancellations
Reconcile payment reports, refund requests, and account adjustments
Monitor and maintain billing system accuracy (Stripe, Zuora, Chargebee, Recurly, etc.)
Support revenue recognition compliance with accounting standards (ASC 606)
Identify billing errors or inefficiencies and recommend process improvements
Core System Requirements
Strong attention to detail and comfort with numerical data
Experience with subscription billing platforms
Basic accounting knowledge (invoices, credits, debits, tax compliance)
Customer service mindset for resolving billing-related questions
Proficiency with spreadsheets (Excel, Google Sheets)
Ability to spot discrepancies and enforce contract terms
Bonus: familiarity with revenue recognition principles and accounting software (QuickBooks, NetSuite)
